About Slavia pojišťovna
The tradition of Slavia pojišťovna dates back to 1868. In its own history it has come up with and will continue to come up with innovative insurance products.
Our company wants to be the first choice for selected groups of clients, for whom it always has the best insurance product, which is always simple and easy to understand.
Our company wants to be the first choice for a select group of clients, for whom it will always have the most advantageous insurance product, which is always simple and easy to understand.
‘… Throughout its existence, our institution hasn’t followed in the footsteps of other insurance institutions, but instead we strive, in all areas, to bring the needs of the institution into line with the needs of the current times…’
Quotation from Slavia’s 1880 Annual Report
- Insurance company with a strong customer orientation
- Insurance company with high innovation level
- Insurance company with dynamic development
- Insurance company with experts in their field
- Insurance company with a tradition since 1868
Out-of-court dispute and complaint settlements
Disputes between the consumer and the insurance company may be settled by judicial or out-of-court means.
In the case of general insurance, consumers have the possibility of resolving the dispute out of court before the Czech Trade Inspection Authority, based in Štěpánská 567/15, 120 00 Prague 2, website: https://www.coi.cz/.
Another subject of out-of-court settlement of consumer disputes in the area of general insurance is the Ombudsman’s Office of the Czech Insurance Association, based in Elišky Krásnohorské 135/7, 110 00 Prague 1, website: http://www.ombudsmancap.cz/.
If you conclude an agreement online and resolve the dispute on an amicable basis, the Consumer Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr/, can also be used.
You can also contact the Czech National Bank based in Na Příkopě 28, 115 03 Prague 1, website: http://www.cnb.cz/en/index.html, which is the body for the insurance company.